Privacy Policy

Introduction

Area Hotelier (“we,” “our,” “us”) is committed to protecting the privacy of our guests, visitors, and users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, postal address, phone number.
  • Reservation Information: Booking dates, room preferences, special requests.
  • Identification Information: Passport details, driver’s license number.
  • Guest Preferences: Preferences such as dietary restrictions, special accommodations.
  • Feedback and Surveys: Responses to customer surveys and feedback forms.

Non-Personal Information

We may collect non-personal information about you whenever you interact with our site or services. This may include:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Details about your visits to our website, including traffic data, location data, and other communication data.

How We Use Your Information

We use the information we collect in the following ways:

  • To Improve Customer Service: To respond to your requests and support needs more efficiently.
  • To Personalize User Experience: To tailor our services and offerings to your preferences.
  • To Send Periodic Emails: To send you information and updates pertaining to your reservation, occasional company news, updates, and related product or service information.
  • To Improve Our Website: To improve our website based on the information and feedback we receive from you.
  • For Marketing Purposes: With your consent, to provide you with information about our services, special offers, and other information that we think may be of interest to you.

How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information, except in the following circumstances:

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring organization.

Security of Your Information

We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request the restriction of processing your personal data in certain situations.
  • Right to Data Portability: You can request the transfer of your data to another organization.
  • Right to Object: You can object to the processing of your personal data in certain situations.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us.